Consultant, Clinical Quality Improvement

    • Job Tracking ID: 599
    • Job Location: Washington, DC
    • Job Level: Mid Career (2+ years)
    • Level of Education: Masters Degree
    • Job Type: Full-Time/Regular
    • Date Updated: April 20, 2020
    • Years of Experience: 7 - 10 Years
    • Starting Date: ASAP
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Job Description:

 

WHO WE ARE

CHA advances child health through innovation in the quality, cost, and delivery of care. Representing 220 members, CHA is the voice of our member hospitals nationally. These hospitals are essential providers, setting the standard for the highest quality pediatric care while training the next generation of pediatricians. With its members, CHA champions policies that enable pediatric hospitals to better serve children; leverages its position as the pediatric leader in data analytics to facilitate national collaborative and research efforts to improve performance; and spreads best practices to benefit the children of our nation. CHA has offices in Lenexa, KS, and Washington, DC.

Visa sponsorship is not available for this position.

JOB SUMMARY

Contributes clinical and improvement science expertise to CHA quality improvement (QI) programs, serves as an improvement coach to member hospital teams participating (participants) in CHA QI programs, manages expert work groups of participants, and contributes to manuscript and professional presentations resulting from QI programs. Major responsibilities include: inform the design and testing of improvement interventions and the related data sets, data forms, analyses, and reports; research literature, guidelines, and evidence-based practice; educational design, curriculum development and content development for clinical topics, improvement interventions and QI methods; monitor participant progress; train participants on interventions; advise participants on adaptation of interventions and problem solving; convene and manage experts working on interventions, evidence generation, or publications. Works as part of a team of member experts and CHA staff to develop and conduct QI programs involving multiple member hospitals working collaboratively and engaging in diverse group and independent activities.

ESSENTIAL DUTIES & RESPONSIBILITIES

QI Consultant

  • Provide expert consultation to QI program participants regarding improvement science methodology and tools, and reliability science.
  • Coach teams on team building, team leadership, and will building.
  • Based on the aims and scope of the QI program, coach participants to identify and implement data driven QI strategies to ensure participant success.
  • Orient participants to the CHA QI program model and their roles and responsibilities as participants.
  • Monitor, evaluate and report on participant progress, results, and obstacles using key driver diagrams, monthly data reviews, pace of improvement, and PDSA testing documentation.
  • Train participants on data definitions, data collection processes, and data report interpretation.

Clinical Expertise

  • Inform program design with up-to-date evidence, literature, guidelines and best practices.
  • Contribute clinical expertise to definition and refinement of interventions (i.e., improvement bundles)
  • Contribute clinical expertise to definition of data elements and metrics, data collection forms, reports, and analyses.
  • Document intervention protocols and evidence tables.
  • Convene and manage experts working on interventions, evidence generation, publications, or special projects.
  • Develop and analyze nursing practice inventories as a participant resource.
  • Provide clinical expertise for publications, presentations, reports, proposals and surveys.
  • Synthesize participant experiences to inform intervention refinement, curriculum and educational activities, data collection and reporting, and coaching sessions.

Program Staff

  • Manage program planning and implementation activities.
  • Manage program faculty work groups on analysis design, data interpretation, participant programming, and publishing. Develop specialized tracking systems to monitor workgroup progress.
  • Lead program workshops, web-based activities, and special issue work groups.
  • Identify and track issues among participating teams; summarize mitigation plans and resolution strategies.

Trainer and Curriculum Developer

  • Develop curriculum for participants on improvement methods, data and data interpretation, and other topics as appropriate.
  • Design complex educational activities and detailed content for participants.
  • Evaluate curriculum, educational activities, content, and program activities for effectiveness.
  • Develop learning objectives and evaluations for all activities in keeping with continuing education standards.
  • Align curriculum and educational activities with professional nursing environment and standards

Experience and Skills:

Education

  • Currently licensed RN (required)
  • Bachelor’s Degree in nursing is required
  • Master’s Degree in nursing or related field (i.e. science, etc.) required

Experience and Special Skills

  • Seven years of professional nursing experience including five years of experience with quality improvement methodologies and tools such as PI, CQI, Six Sigma, Lean or TQM, among others
  • Demonstrated expertise with quality improvement tools and techniques and measurement science is required.
  • Demonstrated success leading and managing work groups or committees, achieving consensus and results.
  • Training in research methods and research experience
  • Demonstrated knowledge of statistical process control data and basic descriptive statistical techniques
  • Demonstrated experience designing training curricula and developing training materials
  • Demonstrated expert presentation and facilitation skills
  • Demonstrated expert oral and written communication skills
  • Expert user of standard productivity tools including Microsoft Word, Excel, PowerPoint and Outlook
  • Advanced data interpretation and data visualization skills
  • Advanced user of quality improvement tools and techniques
  • Fully competent user of on-line (virtual) meeting tools (e.g., WebEx Event, Zoom)
  • Experience in hospital or clinical quality assessment and improvement is preferred
  • Quality improvement experience with multi-disciplinary clinical teams is preferred
  • Coaching experience highly desirable

Physical Requirements

  • Extensive periods of sitting and keyboard/computer work
  • Communicates in person and over the phone
  • May on occasion be required to lift packages up to 25 lbs.
  • Minimal travel: Up to 30%
  • General office environment
  • Regular and predictable attendance